What forms of payment do you accept?
We gladly accept most all major credit cards, paypal, money orders, and checks. Checks will be held at least 10 days to be cleared and items will not ship until it clears so please add this time frame on to the shipping if mailing a check.
Do you sell custom helmets?
Not at this time. We only sell what is located on the catalog pages.
Are your Helmets DOT or SNELL approved?
All helmets will be labeled in the product specifications as to their individual safety rating(s).
What does it mean for a helmet to be DOT approved?
Please see our full description of what a helmet goes throught to be DOT Approved Motorcycle Helmet.
What does it mean for a helmet to be SNELL approved?
Please see our full description of what it means for a helmet to be SNELL approved.
How do I know which size of helmet to buy?
Please see our sizing chart for correct helmet sizing. This is an extremely important step before ordering a helmet!
Where do I get replacement visors for my Modular or Full Face Motorcycle Helmet?
See the THH Helmet catalog page for THH helmet visors and the Hawk Helmet catalog page for Hawk replacement visors.
Can I exchange my helmet for a different size if the one I ordered doesn't fit?
Please see our About us page for all helmet exchange questions.
What do I do if the box is damaged in shipping?
- Take a digital picture of the package before opening if possible (include the shipping label in the picture).
- Pull the helmet out and inspect for damage.
- If the helmet is damaged please contact us then repackage in original packing material and box. Please include your name, pictures, phone number, contact time (if requesting contact by phone), and invoice number on the package in your email or phone message.
- See our Shipping/Exchange policies for return shipment.
- Relax as our customer service resolves your issues in a professional and timely fashion.
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